A very professional job!

Dear Mr. Williams

I want to write you and tell you that our headstone we chose and the engraving was superbly done and the best we could have hoped for. You have already installed it on our grave site and it looks beautiful. Thank you very much Mr. Williams for all of your time and kind help. A very professional job.

Sincerely yours,

Philip M. Spinolo

We wanted to create something special.

I chose Crone Memorials to create the headstone for my mother for multiple reasons. First and foremost the professionalism, customer service, and the "artist" eye of our contact, Kevin Williams. Kevin was so easy to talk to and guide us through a very difficult time (mom was on hospice). We wanted to create something special on a realistic budget and Kevin bent over backwards to make our ideas into reality. He was always super patient with our requirements and adjustments we requested. You could also tell he had an "artist" eye when helping us design the headstone. In addition, his passion and love for his job really came through during this difficult time. It is always nice to work with someone who loves what they do and is passionate. There was absolutely no "sales" pressure during my interaction with him. Very clear with the pricing and offered everything in writing in a timely and responsive manner. He placed importance on the quality of the stone and Crone Memorial commitment to quality. It was important to have quality stone from the US and carved in the US. We are currently working on another stone for the rest of the family and once again he has come through and offered us a wonderful suggestion. These headstones were delivered to Camden, AR.

Rebecca Campalans

Genuine, Prompt, and Great Attention to Detail!

Dear Kevin,

I feel like I am just now able to write a thank you to you for all of your wonderful assistance in selecting a memorial headstone for my mother, Jane Haynes, when she passed away on December 1, 2016.

I really appreciated all of your guidance and information about headstone materials and your attention to detail as to the lettering and design of the headstone. After spending her last 15 years in California living near me and my family, my mother wanted to be buried in Collierville's Magnolia Cemetery, in her family plot. So, this meant you and I had to work on her headstone long distance. You were very prompt about returning phone calls, sending emails and faxes about prices, materials, design and wording. Thank you for that attention to detail! I especially liked that when I called, usually you answered your phone yourself or if I had to leave a message, you returned the call promptly, most often, that same day. The other thing that I appreciated so much was that you sent a corrected design plan when we had a few changes to make. You made sure everything was documented and correct about the wording and spacing before the final design plan was submitted. It took several months for the stone to be made and I remember that every little bit, you would call or email with an update and an estimated time of completion. That follow through helped me so much!

It was such a pleasure to work with you during what for me was a very difficult time. Your calm manner and genuine personality helped me as I made difficult decisions.

Thank you so much,

Mary F Gardner

The best place ever!

The best place ever! Very nice, friendly and helpful. Scott is who is helping me right now, and I highly recommend them!

Robin Rook

We Chose to Take Stress off Our Loved Ones

We just had our pre-need stone engraved and put in place on our plot. We are in peace with this decision and though others may not agree with it, what we chose was to take stress off our loved ones at a time when too much stress already exists. Thanks to Crone Memorials for being such wonderful folks and walking us through this pre-need planning.

Philip & Diane Spinolo

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